Our team
Scott Acord, Communications Manager, Hear Me Now Podcast and Storytelling Program
Scott spent more than 20 years in entertainment as a communications executive
for Viacom and DreamWorks TV. It was there he learned how the power of
storytelling can enrich and add deeper meaning to our lives. As manager
of the Providence Institute for Human Caring’s Hear Me Now storytelling/listening
program and podcast, Scott seeks to leverage the healing properties of
storytelling to help transform and humanize health-care culture.
Seán Collins, Host/Senior Editor, Hear Me Now Podcast and Storytelling Program
Seán Collins is the host and a producer of the Hear Me Now Podcast,
a production of the Providence Institute for Human Caring. Collins comes
to the project with more than 35 years of broadcast experience in public
radio, including many years in senior management at NPR News where he
led a team that produced the network’s flagship newsmagazine, All
Things Considered. His work helped the network repeatedly earn Peabody
and duPont-Columbia Awards.
Ira Glass has said, “He has a special gift for mulling over an issue or phenomenon and then staking an utterly original way to cover it. His work is ambitious, spiked with big ideas and small human moments. It does one of the hardest and best things journalism can do: it scratches its way to a new perspective.”
He was raised by a physician and a nurse and was discovered practicing medicine without a license over the phone at the age of five. (He asked an expectant father how far apart the contractions were and then reassured him that they had plenty of time to make it to the hospital.)
Collins is a former Benedictine monk and lives quietly in Saint Louis with a senior puggle named Gibson.
Michael Drummond, Chief Communications Officer, Providence Institute for Human Caring
Michael supports the groundbreaking person-centered care work of the Institute
for Human Caring and is co-founder of the Hear Me Now storytelling and
listening program and associated podcast. Michael has a background in
noninvasive medical devices, and previously served as head of corporate
communications for Irvine, Calif.-based Masimo Corp. A Pulitzer Prize
finalist and author of Renegades of the Empire, an inside story of Microsoft,
Michael worked for many years as an editor and journalist for magazines
and newspapers, including two reporting and editing tours in Iraq.
Melody Fawcett, Care Experience Manager, Providence Home & Community Care
Melody has worked for more than 30 years in healthcare, most roles focused
on the experience and voice of patients and their chosen family. Through
her work in service to patients and their loved ones, she has seen firsthand
the value of giving space to each person’s story and experience.
It is through shared stories that mutual trust and compassion develop.
Being able to support storytelling within her work in Patient and Caregiver
Experience is a gift Providence gives to her every day.