Building Compassionate Leadership
- Featuring: Rori Harris-Killough & Paul Soto
- Date Submitted: Jan 26, 2025
- Location: Oregon
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Rori Harris-Killough & Paul Soto
Rori and Paul discussed their experiences within Providence’s "Walk a Mile in My Shoes" program. Rori, the program manager, and Paul, the customer listening platform manager, highlighted the program’s impact on fostering empathy among leadership by immersing them in frontline caregivers' roles. Paul emphasized teamwork and adaptability, noting that even when plans go awry, the right mix of people and a positive attitude can lead to great outcomes. Edit credit: Alison Jacques
KEYWORDS:
- Rori Harris-Killough
- Paul Soto